Last updated: 28 September 2026
Information we collect
We may collect information you choose to share with us when you ask about a vehicle or rental arrangement, including your name, contact details, travel dates, preferences and any information included in your enquiry.
When you use the website, basic technical information such as your device, browser, approximate location and pages visited may be processed to keep the website secure and improve the experience.
How we use information
Royal Vision uses information only for purposes connected with operating and improving the service, including:
We will not use your contact details for unrelated marketing without a lawful basis and, where required, your consent.
- Responding to enquiries and confirming current vehicle availability.
- Preparing a rental arrangement, collection details or follow-up support.
- Maintaining website security, service quality and internal records.
- Meeting applicable legal, regulatory and accounting obligations.
WhatsApp and service providers
Our website may direct you to WhatsApp to continue an enquiry. Messages sent through WhatsApp are also subject to WhatsApp's own terms and privacy policy.
We may use trusted hosting, analytics and operational providers to deliver the website. These providers may process information only as needed to provide their services and under their own applicable terms.
Retention and security
We keep information only for as long as it is reasonably needed for the purpose it was collected, to maintain business records, or to meet legal obligations. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Cookies and analytics
The website may use essential technologies to operate correctly and, where enabled, analytics tools to understand how visitors use the site. You can limit cookies through your browser settings, although some website features may not work as intended.
Your choices
You may ask us to explain, update or remove personal information we hold about you, subject to applicable legal and operational requirements. To make a request, contact the Royal Vision team using the phone or WhatsApp options shown on this website.